Uber’s shuttle to JFK runs every 30 minutes.
Uber is expanding its airport shuttle service to include one of the busiest hubs in the world, New York City’s John F. Kennedy International Airport. For a limited time, customers can grab a ride from specific stops in Manhattan or Brooklyn to JFK for just $10. After April 30th, the fare increases to $25, including taxes.
Airport runs are a crucial part of Uber’s business, and customers have expressed frustration at the rising cost of booking a car to the airport. JFK, in particular, is one of the most expensive airports for travelers, with Uber and Lyft trips costing $80 or more, depending on the pickup location. By bundling riders together in a shuttle, Uber hopes to introduce a more affordable option to budget-conscious customers.
For JFK trips, customers can use the Uber app to book up to four seats in a shuttle. Rides can be booked up to seven days ahead of time or simply on the day you need it. Riders will get their pricing upfront before booking and won’t be subject to surge pricing.
When the shuttle arrives, riders will validate their reservation with the driver via QR code and a unique PIN. At launch, vehicles will be limited to just 14 passengers. Each rider is allowed one personal item, like a purse or backpack, and one piece of luggage (carry-on or checked) weighing up to 50 pounds. Riders can rate and tip drivers in the app, just like a normal Uber trip.
Uber says it will operate four routes to JFK, with pickup locations at Port Authority, Grand Central Terminal, Chinatown, and Atlantic Center in Brooklyn. The service will run every 30 minutes from 5AM to 10:45PM, seven days a week. For its shuttle business, Uber is partnering with fleet providers who manage commercially licensed drivers. In New York, the company is using ETS, an airport shuttle operator since 1996.
Uber has been experimenting with shuttle service for airports and concerts, including $15 rides to Taylor Swift’s Eras Tour concert in Miami last year. The company also launched an $18 shuttle to LaGuardia Airport last year. (That price is now $20.) For airport trips, the company needs to negotiate terms with airport operators before a new service can be launched. Uber said it’s currently in talks with Boston’s Logan International Airport about bringing its shuttle service there.